Long-Term Care Ombudsman Programs Final Rule

 February 10, 2015

Long-Term Care Ombudsman Programs Final Rule

Exciting news!

The Long-Term Care Ombudsman Programs final rule now can be found online in the Federal Register.  A culmination of several years of collaborative work with our partners, this rule guides implementation of the portions of the Older Americans Act governing grants to states for operation of Long-Term Care (LTC) Ombudsman programs.

Key issues this rule addresses include:

  • Responsibilities of key figures in the system, including the Ombudsman and representatives of the Office of the Ombudsman;
  • Responsibilities of the entities in which LTC Ombudsman programs are housed;
  • Criteria for establishing consistent, person-centered approaches to resolving complaints on behalf of residents;
  • Appropriate role of LTC Ombudsman programs in resolving abuse complaints; and
  • Conflicts of interest: processes for identifying and remedying conflicts so that residents have access to effective, credible ombudsman services.
  • Read more here.

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